Additionally, they worry about people’s mental health at a time of so much isolation. Some pointed out a variety of downsides to telework, and said they worry over the accelerating automation of more business systems and processes causing the number of available jobs for humans to shrink. Many warned that health-monitoring, work-surveillance and security solutions that may be applied will expand mass oversight, threaten human rights and lead more regions of the world to become more authoritarian. They maintain that the seemingly unstoppable flow of lies, disinformation and misinformation online is divisive, dangerous and destructive. They acknowledged that some of the likely remedies may interfere with civil liberties. Some argued that the spread of lies via social media and other digital platforms will damage social, political and economic systems. They noted that solutions to this problem have a double-edged quality because opportunity and challenge are equally present. Most respondents to this canvassing who discussed the problems tied to the business models of Big Tech said it is highly unlikely that there will be a successful movement soon to change market capitalism and the competitive imperative to make profit-making the primary priority. Much of their concern focuses on the growing power held by the technology companies that control information flows into people’s lives and their potential to compromise individuals’ privacy and autonomy. Their views embraced several overarching themes that can be summed up in one: The advantaged enjoy more advantages the disadvantaged fall further behind. Whether they expressed optimistic or pessimistic views about the “new normal” in 2025, these respondents also weighed in with their worries for the near future of humans and digital technologies.
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